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Kelly-Ann Corrigan

Company: 

Runwise

Grew the customer service department to 30 individuals

Helped driver over $250,000 in annual inventory savings

Kelly-Ann Corrigan is the Chief Operating Officer of Runwise, the industry’s only vertically integrated wireless smart building control platform operating in 7,500 buildings nationwide. She oversees all of Runwise’s service departments, including field services (technicians), customer service (reactive and proactive support and customer success), logistics and procurement (the warehouse), project management and HR/recruiting. She manages a team of 60.

She grew the company’s customer service department from three representatives to 30 and expanded services to include customer success, onboarding, and operations. This enabled Runwise to expand from 1,000 to 7,500 buildings in its portfolio. Corrigan also added its first non-heating service (water leak detection) and transitioned from founder-led service to founder service – all while maintaining a customer retention rate of 99%. She also drove over $250,000 in annual inventory savings by coaching the Runwise team through a strategic inventory and vendor consolidation project.

During Runwise’s Series A fundraise, Corrigan stepped in as interim Chief Financial Officer to run financial due diligence, which resulted in $19 million in capital raised.

Corrigan is the executive sponsor of Runwise’s Diversity, Equity, and Inclusion committee. She also takes an active mentorship role in the company. Corrigan is the first person in her immediate family to attend college.

These are just a few reasons why Kelly-Ann Corrigan is one of the National Connect CRE 2024 Women in Real Estate Award winners. Connect CRE’s Women in Real Estate Awards honor the achievements and inspirational stories of women who have reached respected leadership positions and taken on mentorship roles.

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Inside The Story

Kelly-Ann Corrigan

About Amy Wolff Sorter

I love content. I love writing it, visualizing it, and manipulating it to fit into different formats. I have years of experience in working with content, both as creator and editor. The content I create and edit provides assistance with many goals, ranging from lead generation, to developing street cred through well-timed thought-leadership pieces. Content skills include, but aren't limited to, articles and blogs, e-mails, promotional collateral, infographics, e-books and white papers, website copy and more.