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2026 The ApartmentBuildings.com 100
Innovators of the Year
- Chris Moltke-Hansen Spearheads Tech Upgrades at Apartment Management Consultants
- Blima Ehrentreu Leads The Designers Group’s Growth Through Technology
- BRIDGE Housing and Avanath Communities Offer A New Model for Affordable Housing Management
- Cap Pointe Advisors and Greystone Break New Ground in Section 8 Financing
- Cherry Development Supports Homeowners with New Program
- Coral Charge Takes EV Charging Off the Utility Grid
- Deloitte Suggests an SaaS Approach to Multifamily
- Drake Property Management Scales Operations With Centralized Tech
- Hotelization is Redefining the Resident Experience
- Ivy Energy’s Logan Carter Encourages Solar As A Revenue-Producing Asset
- Josh Draughn With Hillpointe Turns AI into a Leasing Advantage
- LA Más Uses Community Ownership to Preserve Affordable Housing
- Michael Broder with RCKRBX Relies on Renters For Forecasts
- Model/Z Brings a Manufacturing Mindset to Multifamily Construction
- Morguard Partners with CENGN, Nokia to Create Smart-Building Living Labs
- PearlX’s Simon Herrmann Helps Turn Multifamily Properties Into Energy Assets
- Reframe Brings Robotics, Modular Designs to Residential Construction
- Sarah Segal and Katherine Radziszewski of simplydbs Make Renter Feedback Continuous
- The Oakland Fund’s Rooted Program Supports Educators in Finding Affordable Housing
- Yardi Systems Shifts Multifamily AI From Answers to Action
Hotelization is Redefining the Resident Experience
The concept of hotelization has been gradually gaining ground in multifamily development. However, it means more than resort-style swimming pools and yoga studios, extending into intangibles such as service and how residents interact with operators. Peter Jones, project director with Project Management Advisors, has experience with both the residential and hospitality sectors, and was one of a number of industry experts to discuss the hotelization concept with ApartmentBuildings.com in 2025.
Jones suggested that using centralized staffing models, service provider partnerships, and tech-enabled platforms can also help reduce costs. And doing so can be worth the capital expense. “Over time, the benefits outweigh the costs,” Jones said. “We’ve seen these tactics drive faster lease-ups and stronger retention and also help justify premium rents.”
As hotelization continues to shape the multifamily residential experience, the focus remains clear: deliver comfort, community, and excellence in living environments that truly feel like home. Forward-thinking developers are taking note. “Smart multifamily owners are designing hotel-style features into buildings from day one,” Jones explained. “Hospitality-inspired amenities aren’t just perks—they’re essential components of modern living.”
These are some of the reasons why Project Management Advisors was selected to receive ApartmentBuildings.com’s AB 100 Innovators of the Year Award, which recognizes those who demonstrate creativity, skill and success in the multifamily industry.