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Office Tenants, Landlords Take Divergent Views of Occupancy Outlook

National  + Weekender  | 

Seventy-one percent of commercial occupiers surveyed by MRI Software and CoreNet Global say the mass shift to remote working during the pandemic has fundamentally changed their long-term approach to space usage. Yet, a comparable majority—69%—of landlords expect no lasting impact from COVID-19. 

The survey results point to a mismatch in perceptions in other areas. Tenants surveyed by MRI and CoreNet are targeting the fourth quarter for a majority of their tenants to be back in the office. Ownership respondents took a more optimistic view, expecting Q3 will see a broad return. It follows, then, that landlords believe a higher percentage of occupants’ employees are already back onsite than the occupants themselves say there are.

Fifty-six percent of occupiers say they’ll need less space, with the vast majority expecting fewer employees onsite at any one time. Meanwhile, 60% of landlords see their tenants continuing to lease the same amount of space, with only 33% projecting a decline.

None of the tenants surveyed said they would seek more space to enable a lower workplace density, and just 3% anticipate leasing extra capacity to allow for additional collaborative areas once remote workers start coming back to the office.

“Many of the findings were expected, but the differences in outlook between commercial occupiers and their landlords were particularly surprising,” said Brian Zrimsek, industry principal at Solon, OH-based MRI Software. “The good news is that both tenants and real estate owners see the benefits of bringing the workforce back into the office. Together, they now have an opportunity to align their approaches and partner to ensure that employees work even more effectively and safely as their companies adapt to new standards, practices and configurations.”

One area where both corporate occupiers and landlords are on the same page is the need to adopt technologies to handle changing requirements as the pandemic abates. Even those who are confident in current capabilities planning to extend their existing set-ups and/or deploy new workplace management tools. 

Survey results show that 83% of occupiers and 64% of landlords plan to adopt new technologies, while 77% of tenants and 68% of building owners/operators intend to expand their current solutions.


Inside The Story

MRI Software

About Paul Bubny

Paul Bubny serves as Senior Content Director for Connect Commercial Real Estate, a role to which he brings 13-plus years’ experience covering the commercial real estate industry and 30-plus years in business-to-business journalism. In this capacity, he oversees daily operations while also reporting on both local/regional markets and national trends, covering individual transactions across all property types, as well as delving into broader subject matter. He produces 15-20 daily news stories per day and works with the Connect team and clients to develop longer-form content, ranging from Q&As to thought-leadership pieces. Prior to joining Connect, Paul was Managing Editor for both Real Estate Forum and at American Lawyer Media, where he oversaw operations at both publications while also producing daily news and feature-length articles. His tenure in B2B publishing stretches back into the print era, and he has served as Editor in Chief on four national trade publications. Since 1999, Paul has volunteered as the newsletter editor of passenger rail advocacy groups (one national, one local).