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CEO ADVICE: Finding Silver Linings in a Downturn

National  + Weekender  | 

By Dennis Kaiser

What business leaders should be doing in a downturn? Though the market has yet to clearly establish a new trajectory, the COVID-19 pandemic has introduced a harsh new reality into what was shaping up to be another banner year for CRE.

CEO and performance measurement expert Greg Milano, author of Curing Corporate Short-Termism: Future Growth vs. Current Earnings, has some ideas that he shared with Connect Media about what leaders should do now that the market is facing serious challenges because of the impact from the coronavirus. Milano is the founder and CEO of Fortuna Advisors LLC, a leading expert in capital allocation, behavioral finance, and incentive compensation design. He has nearly 30 years’ experience in management consulting, and prior to Fortuna, he was a partner at Stern Stewart and a managing director at Credit Suisse.

Q: What is the first order of business for company leaders as they face the unknown challenges of the COVID-19 pandemic?
A:
Survive: First priority is protecting the business, so be sure to carefully manage cash flow and liquidity, and for companies that have heavy debt burdens this could require full attention. Along these same lines, be sure to stay in close communication with employees, customers and suppliers so they know what is happening, how it affects them and what they can do.

Although real estate is often thought of as “low risk”, the current environment is proving very difficult for many real estate companies. As of right now, the median real estate company in the S&P 500 has experienced a stock price decline of over 40% since February 19. This places the sector eighth of the 11 sectors – only financials, consumer discretionary and energy are doing worse in the stock market.

Many real estate companies carry way too much debt for this type of economic scenario, and this will call into question whether such entities will survive. I split the S&P 500 real estate companies into those with above average or below average debt as of February 19, and those with more debt have performed worse than those carrying less debt.

Some will need to sell properties in order to pay down debt and meet other obligations, and the prices these properties get will be way lower than what would have been expected very recently.

Q: Assuming a company properly addresses the initial challenges, what is next, in terms of strategies to emerge on solid footing?
A:
Improve: Next priority, for those not consumed with item one, is identifying opportunities that the downturn creates. Within the business, this can be a great time to reset strategy, consider bold business changes and rationalize operations that need it, while the warts of poor performance are extra visible. As I believe Winston Churchill said, “Never let a good crisis go to waste.”

With vacancies increasing in many properties, this will offer an opportunity to upgrade the quality of tenants as the crisis passes.

This also could be an ideal time for upgrading and refurbishing, while space is empty.

Q: Lastly, what steps should leaders look at taking from an optimistic viewpoint?
A:
Be Opportunistic: For those companies that have truly nothing negative happening to their business, which is the case for many healthcare companies, for example, but where the share prices for the company and its peers have declined, there can be opportunistic value creation situations.

As I wrote in Curing Corporate Short-Termism, “From the 2007 peak to the trough of the market in the 2009 financial crisis, the median utility company suffered TSR of –41%. Utilities are not viewed as being cyclical. Indeed, the median utility, Exelon, saw its EPS increase slightly from $4.03 to $4.09 from 2007 to 2009, a period when its EBITDA increased 9.5%. So, why was its TSR –41%? Market fear. Exelon acquired no competitors that year, but perhaps it could have improved its long-run performance by buying a very stable competitor that would have essentially been on sale.”

For those that don’t see any decent acquisition opportunities, and have available debt capacity, buybacks may be good at this time as well.

There will be a lot of real estate that becomes available because of financial difficulties being experienced by the current owners, and these may be available at very attractive prices. For those with adequate financing capacity (low current debt), this could be a very important time for growing the real estate portfolio.

For comments, questions or concerns, please contact Dennis Kaiser

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About Dennis Kaiser

Dennis Kaiser is Vice President of Public Relations and Communications for Connect Creative. Dennis is a communications leader with more than 40 years of experience including as a journalist and in corporate and agency marketing communications roles. He is responsible for Connect Creative’s agency client services and is involved in a range of initiatives ranging from public relations and content strategy, communications and message development, copywriting, media relations, social media and content marketing services. Prior to joining Connect Media in 2015, his most recent corporate communications roles involved leading a regional public relations effort across Southern California for CBRE, playing a key marketing role on JLL’s national retail team, and directing the global public relations effort at ValleyCrest (BrightView), the nation’s largest commercial landscape services company. He has worked on marketing communications assignments for such CRE companies as Blackstone/Equity Office, Carlyle, Caruso, Disney Resorts, GE Capital, Irvine Company, Hines, Howard Hughes Corp., Jeffries, Lennar, MGM, Marcus & Millichap, Prologis, Raleigh Studios, Simon, Starwood, Trammell Crow Company, Transamerica, UBS and Wynn Resorts. Dennis has also worked on communications and launch strategies for a number of consumer electronic, media and tech brands including SlingMedia, Channel Master, Deluxe Media Entertainment, BeIn Sports, EchoStar and Sprint. Dennis’s agency background included firms such as Off Madison Ave., Idea Hall and Macy + Associates. He has earned an outstanding reputation with organization leaders as a trusted advisor, strategic program implementer, consensus builder and exceptional collaborator. Dennis has developed and managed national communications programs for Fortune 500 companies to start-ups, both public and private. He’s successfully worked with journalists across the globe representing clients involved in major-breaking news stories, product launches, media tours, and company news announcements. Dennis has been involved in a host of charitable and community organizations including the American Cancer Society, Easter Seals, Boy Scouts, Chrysalis Foundation, Freedom For Life, HOLA, L.A.’s BEST, Reach Out and Read, Super Bowl Host Committee, and the Thunderbirds Charities.