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Target’s Plan to Beat Competition This Holiday Season

Minneapolis-based Target thinks it has figured out a strategy to “one-up” the competition during the critical holiday shopping season. The plan isn’t to only offer the best mix of popular products, or to continue building its omni-channel platform or even to hit the perfect price points.

Rather, the giant retailer believes it can gain an edge by raising its minimum hourly wage from $10 to $11 next month, and then to $15 an hour by the end of 2020. The new rates would apply to all current staff, as well as the 100,000 temporary workers envisioned to come aboard for the holiday season.

It is no secret the fourth quarter is vital to retailers’ success. In fact, the National Retail Federation reports for some retailers, the holiday season can represent as much as 30% of annual sales, with jewelry stores reporting the highest percentage. Overall last year holiday sales represented nearly 20% of total retail industry sales.

And the success, or lack of it, during the holidays can carry on throughout the year. The best employees hired during the holidays can serve as a catalyst, and often become key contributors after the holiday season wraps up.

A hitch in this year’s holiday hiring plans is the low national unemployment rate facing all employers. It dropped to 4.3% this summer, the lowest in 16 years. That has resulted in a much shallower pool of applicants, and will clearly challenge holiday hiring plans for all. It remains to be seen if Target’s plan to bump up wages will succeed in attracting the number and quality of workers needed to compete and handle the crush of holiday shoppers. But it certainly has thrown down an initial salvo in what could accelerate into a wage war.

For comments, questions or concerns, please contact Dennis Kaiser

Connect

Inside The Story

Read more at TargetConnect With National Retail Federation

About Dennis Kaiser

Dennis Kaiser is Vice President of Public Relations and Communications for Connect Creative. Dennis is a communications leader with more than 40 years of experience including as a journalist and in corporate and agency marketing communications roles. He is responsible for Connect Creative’s agency client services and is involved in a range of initiatives ranging from public relations and content strategy, communications and message development, copywriting, media relations, social media and content marketing services. Prior to joining Connect Media in 2015, his most recent corporate communications roles involved leading a regional public relations effort across Southern California for CBRE, playing a key marketing role on JLL’s national retail team, and directing the global public relations effort at ValleyCrest (BrightView), the nation’s largest commercial landscape services company. He has worked on marketing communications assignments for such CRE companies as Blackstone/Equity Office, Carlyle, Caruso, Disney Resorts, GE Capital, Irvine Company, Hines, Howard Hughes Corp., Jeffries, Lennar, MGM, Marcus & Millichap, Prologis, Raleigh Studios, Simon, Starwood, Trammell Crow Company, Transamerica, UBS and Wynn Resorts. Dennis has also worked on communications and launch strategies for a number of consumer electronic, media and tech brands including SlingMedia, Channel Master, Deluxe Media Entertainment, BeIn Sports, EchoStar and Sprint. Dennis’s agency background included firms such as Off Madison Ave., Idea Hall and Macy + Associates. He has earned an outstanding reputation with organization leaders as a trusted advisor, strategic program implementer, consensus builder and exceptional collaborator. Dennis has developed and managed national communications programs for Fortune 500 companies to start-ups, both public and private. He’s successfully worked with journalists across the globe representing clients involved in major-breaking news stories, product launches, media tours, and company news announcements. Dennis has been involved in a host of charitable and community organizations including the American Cancer Society, Easter Seals, Boy Scouts, Chrysalis Foundation, Freedom For Life, HOLA, L.A.’s BEST, Reach Out and Read, Super Bowl Host Committee, and the Thunderbirds Charities.

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