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Scott Marshall Joins Prologis in Customer Experience Role

Scott Marshall has joined Prologis as global head of its Customer Led Solutions division, based in Chicago. Reporting directly to Prologis chief customer officer Michael Curless, Marshall will be responsible for transforming the customer experience and expanding customer and broker relationships.

“Scott is a seasoned, strategic executive with an excellent track record in delivering results,” said Curless. “His customer-first approach will accelerate our work to ensure a connected experience across all Prologis touchpoints as we continue to reshape the future of logistics real estate.”

Marshall brings extensive experience to Prologis. Before joining the company, he served as CBRE’s global chief client officer and held numerous executive leadership positions, including Americas head of industrial and logistics and Americas president of investor leasing. He was also president and chief development officer at Hana, where he and the team launched CBRE’s flexible office space offering. 

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About Paul Bubny

Paul Bubny serves as Senior Content Director for Connect Commercial Real Estate, a role to which he brings 13-plus years’ experience covering the commercial real estate industry and 30-plus years in business-to-business journalism. In this capacity, he oversees daily operations while also reporting on both local/regional markets and national trends, covering individual transactions across all property types, as well as delving into broader subject matter. He produces 15-20 daily news stories per day and works with the Connect team and clients to develop longer-form content, ranging from Q&As to thought-leadership pieces. Prior to joining Connect, Paul was Managing Editor for both Real Estate Forum and GlobeSt.com at American Lawyer Media, where he oversaw operations at both publications while also producing daily news and feature-length articles. His tenure in B2B publishing stretches back into the print era, and he has served as Editor in Chief on four national trade publications. Since 1999, Paul has volunteered as the newsletter editor of passenger rail advocacy groups (one national, one local).

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