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California  + Los Angeles  + Retail  | 

Q&A: Alan Clifton on Adjusting to Online Shopping

By Dennis Kaiser

Connect Media will sit down with retail industry leaders on March 16 at Connect Retail West for a panel entitled: “Investing in Retail: Strategies in 2017.” Retail experts will examine what primary, secondary, and tertiary markets are piquing the interest of investors for new opportunities and portfolio growth.

 Passco Companies’ Alan Clifton shares with Connect Media the opportunities he sees ahead in the retail market, what factors are driving decisions today, and what markets investors are exploring in our latest 3 CRE Q&A.

Q: What will drive new opportunities and portfolio growth in the year ahead?

 A: For Passco [growth means], staying the course and finding well located retail with strong tenancy that matches the demographics of the market it serves. Knowing where the market is today and is trending is key, especially from a long term hold perspective. Looking at the relevance of the current tenants in serving the demographic can either solidify a center or provide opportunity to re-tenant to the market’s socioeconomic demographic growth on a “on going” basis.

Q: What factors are driving these decisions?

A: Retail is evolving more than ever, especially with increased data collection bringing more clarity to retailers’ location picks. Brick and mortar retailers continue to re-evaluate space needs, store density in a geographic area and their relevance to a specific store’s market demographic. Key questions in the decision-making process include “who is my center’s demographic specifically,” “how divisible are my larger spaces” and “what is the current and possible future demand for this center.” The ever-increasing numbers of both baby boomers and millennials mandate more specific knowledge of where the demographic of the population is trending and of that demographic, how will the increase in online purchasing influence the center’s potential tenants and shoppers.

Q: Where are investors looking next as this sector continues to evolve?

A: Bigger isn’t always better. Money can be made by fixing up and repositioning smaller, well located centers and boxes. As retailers require less space, where once a parcel could only accommodate a 25,000 square foot user, now two to three tenants can occupy the same space and in some cases, feed off each other’s foot traffic. Retailers are downsizing and in certain instances, by downsizing, can relocate to better locations, increasing sales through lower operating costs, increased visibility and higher auto traffic counts. Landlords who are creative, can take advantage of this trend.

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About Dennis Kaiser

Dennis Kaiser is Vice President of Public Relations and Communications for Connect Creative. Dennis is a communications leader with more than 40 years of experience including as a journalist and in corporate and agency marketing communications roles. He is responsible for Connect Creative’s agency client services and is involved in a range of initiatives ranging from public relations and content strategy, communications and message development, copywriting, media relations, social media and content marketing services. Prior to joining Connect Media in 2015, his most recent corporate communications roles involved leading a regional public relations effort across Southern California for CBRE, playing a key marketing role on JLL’s national retail team, and directing the global public relations effort at ValleyCrest (BrightView), the nation’s largest commercial landscape services company. He has worked on marketing communications assignments for such CRE companies as Blackstone/Equity Office, Carlyle, Caruso, Disney Resorts, GE Capital, Irvine Company, Hines, Howard Hughes Corp., Jeffries, Lennar, MGM, Marcus & Millichap, Prologis, Raleigh Studios, Simon, Starwood, Trammell Crow Company, Transamerica, UBS and Wynn Resorts. Dennis has also worked on communications and launch strategies for a number of consumer electronic, media and tech brands including SlingMedia, Channel Master, Deluxe Media Entertainment, BeIn Sports, EchoStar and Sprint. Dennis’s agency background included firms such as Off Madison Ave., Idea Hall and Macy + Associates. He has earned an outstanding reputation with organization leaders as a trusted advisor, strategic program implementer, consensus builder and exceptional collaborator. Dennis has developed and managed national communications programs for Fortune 500 companies to start-ups, both public and private. He’s successfully worked with journalists across the globe representing clients involved in major-breaking news stories, product launches, media tours, and company news announcements. Dennis has been involved in a host of charitable and community organizations including the American Cancer Society, Easter Seals, Boy Scouts, Chrysalis Foundation, Freedom For Life, HOLA, L.A.’s BEST, Reach Out and Read, Super Bowl Host Committee, and the Thunderbirds Charities.

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