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MBA Releases 2019 Year-End Commercial/Multifamily Servicer Rankings

The Mortgage Bankers Association (MBA) released its year-end ranking of commercial and multifamily mortgage servicers’ volumes at the 2020 Commercial Real Estate Finance/Multifamily Housing Convention & Expo.

PNC Real Estate/Midland Loan Services claimed the top slot, with $702 billion in master and primary servicing, followed by Wells Fargo Bank, N.A. ($700 billion), KeyBank National Association ($306 billion), Berkadia Commercial Mortgage LLC ($280 billion), and CBRE Loan Services ($228 billion).

Among servicers with retained or purchased servicing of U.S. mortgaged, income-producing properties,

  • Wells Fargo, PNC/Midland and KeyBank are the largest primary and master servicers for CMBS, CDO or other ABS loans;
  • PGIM Real Estate Finance is the largest for credit company, pension funds, REITs, and investment fund loans;
  • Wells Fargo, Walker & Dunlop, and Berkadia are the largest for Fannie Mae loans;
  • Wells Fargo, KeyBank, and PNC are the largest for Freddie Mac loans;
  • Orix Real Estate Capital, Walker & Dunlop, and Berkadia are the largest for FHA & Ginnie Mae loans;
  • JLL, NorthMarq Capital, and CBRE for life insurance company loans; and
    Wells Fargo for loans held in warehouse.
  • PNC, Wells Fargo, and CWCapital Asset Management LLC are the largest named special servicers.
  • Wells Fargo, PNC, and PGIM Real Estate Finance are the top servicers for loans held in own portfolio, U.S. mortgaged, income-producing properties.

For comments, questions or concerns, please contact Dennis Kaiser

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About Dennis Kaiser

Dennis Kaiser is Vice President of Public Relations and Communications for Connect Creative. Dennis is a communications leader with more than 40 years of experience including as a journalist and in corporate and agency marketing communications roles. He is responsible for Connect Creative’s agency client services and is involved in a range of initiatives ranging from public relations and content strategy, communications and message development, copywriting, media relations, social media and content marketing services. Prior to joining Connect Media in 2015, his most recent corporate communications roles involved leading a regional public relations effort across Southern California for CBRE, playing a key marketing role on JLL’s national retail team, and directing the global public relations effort at ValleyCrest (BrightView), the nation’s largest commercial landscape services company. He has worked on marketing communications assignments for such CRE companies as Blackstone/Equity Office, Carlyle, Caruso, Disney Resorts, GE Capital, Irvine Company, Hines, Howard Hughes Corp., Jeffries, Lennar, MGM, Marcus & Millichap, Prologis, Raleigh Studios, Simon, Starwood, Trammell Crow Company, Transamerica, UBS and Wynn Resorts. Dennis has also worked on communications and launch strategies for a number of consumer electronic, media and tech brands including SlingMedia, Channel Master, Deluxe Media Entertainment, BeIn Sports, EchoStar and Sprint. Dennis’s agency background included firms such as Off Madison Ave., Idea Hall and Macy + Associates. He has earned an outstanding reputation with organization leaders as a trusted advisor, strategic program implementer, consensus builder and exceptional collaborator. Dennis has developed and managed national communications programs for Fortune 500 companies to start-ups, both public and private. He’s successfully worked with journalists across the globe representing clients involved in major-breaking news stories, product launches, media tours, and company news announcements. Dennis has been involved in a host of charitable and community organizations including the American Cancer Society, Easter Seals, Boy Scouts, Chrysalis Foundation, Freedom For Life, HOLA, L.A.’s BEST, Reach Out and Read, Super Bowl Host Committee, and the Thunderbirds Charities.

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