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Chicago & Midwest  + South Side  + Finance  | 

Lightfoot Proposes Tax Incentive for Discover Call Center in Chatham

The adaptive re-use of a vacant Chatham department store as a 1,000-job Discover customer care center will be furthered by a property tax incentive introduced to City Council recently by Mayor Lori Lightfoot. The incentive will support DL3 Chatham LLC’s acquisition and renovation of a 127,000-square-foot, former Target store as a customer care center for Discover Financial Services. 

The $45-million project was announced this past March as Discover committed to opening a customer care center in this South Side neighborhood. The Cook County Class 7(b) tax incentive will reduce property taxes on the site by approximately $2.48 million over the next 12 years. 

With about 5,000 square feet set aside for community use, the call center is expected to be fully operational by the end of this year. DL3 Realty acquired the former Target in 2019, soon after Target closed its doors at that location.

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Mayor Lightfoot’s Office

About Paul Bubny

Paul Bubny serves as Senior Content Director for Connect Commercial Real Estate, a role to which he brings 16-plus years’ experience covering the commercial real estate industry and 30-plus years in business-to-business journalism. In this capacity, he oversees daily operations while also reporting on both local/regional markets and national trends, covering individual transactions across all property types, as well as delving into broader subject matter. He produces 7-10 daily news stories per day and works with the Connect team and clients to develop longer-form content, ranging from Q&As to thought-leadership pieces. Prior to joining Connect, Paul was Managing Editor for both Real Estate Forum and GlobeSt.com at American Lawyer Media, where he oversaw operations at both publications while also producing daily news and feature-length articles. His tenure in B2B publishing stretches back into the print era, and he has served as Editor in Chief on four national trade publications. Since 1999, Paul has volunteered as the newsletter editor of passenger rail advocacy groups (one national, one local).

  • ◦Financing
  • ◦Policy/Gov't
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