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Chicago & Midwest  + Downtown  + Office  |  June 3, 2021
Paul Bubny
By: Paul Bubny

JLL Appoints Kylie Kendrick to New COO Role

JLL has appointed Kylie Kendrick to the newly established role of COO, effective June 7. Reporting to CEO Christian Ulbrich, she will have direct oversight for several of JLL’s corporate functions, including audit, legal & compliance and sourcing & procurement, as well as JLL Business Services (JBS) and Transformation Office.

“Kylie’s focus as COO will be to align and simplify our processes and continue to improve operational resilience and flexibility,” said Ulbrich. “Optimized and strengthened operations will help to deliver innovative and effective client solutions and support our purpose of shaping the future of real estate for a better world.”

Kendrick joins JLL from HSBC in London where she was managing director – global head of wholesale banking operations. Her 16-plus years’ experience includes roles spanning business management, operations, transformation and strategy at large-scale financial institutions including Lloyds Banking Group Plc, Deutsche Bank AG, Barclays Plc and Deloitte Consulting LLP.

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About Paul Bubny

Paul Bubny serves as Senior Content Director for Connect Commercial Real Estate, a role to which he brings 16-plus years’ experience covering the commercial real estate industry and 30-plus years in business-to-business journalism. In this capacity, he oversees daily operations while also reporting on both local/regional markets and national trends, covering individual transactions across all property types, as well as delving into broader subject matter. He produces 7-10 daily news stories per day and works with the Connect team and clients to develop longer-form content, ranging from Q&As to thought-leadership pieces. Prior to joining Connect, Paul was Managing Editor for both Real Estate Forum and GlobeSt.com at American Lawyer Media, where he oversaw operations at both publications while also producing daily news and feature-length articles. His tenure in B2B publishing stretches back into the print era, and he has served as Editor in Chief on four national trade publications. Since 1999, Paul has volunteered as the newsletter editor of passenger rail advocacy groups (one national, one local).
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