High Tech Sam’s Club Opens in Grapevine

A new and improved Sam’s Club is reopening in Grapevine. Two years after a tornado damaged the store, it has now reopened. The 150,000-square-foot store will be the first in the country without registers or cashiers. Customers will be able to shop using their app’s scan-and-go feature.

The store, which reopened at 1701 W. State Highway 114, is located near another innovative format in the Dallas area: Sam’s Club Now, a checkout-free technology store and “tech hub ” reportedly about one-fourth the size of one of the retailer’s traditional clubs. That location, which opened in 2018, has served as a testing ground for technology such as the now-chainwide ability for members to buy alcohol using the Scan & Go app. 

The new system is helping the bottom line. Digitally engaged members—people who use Scan & Go—spend three times as much and are more loyal, which leads to higher renewal rates. Chainwide, about 30% of Sam’s Club’s customers use Scan & Go regularly when visiting the company’s stores and half of its customers are digitally engaged.