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Globys Uses ServiceNow to Connect to CSPs
Globys recently announced its delivery of a new application which uses ServiceNow to automatically connect enterprises to Communications Service Providers (CSPs), as an extension of its business-to-business portal platform and telecom expense management portal solution. This application supports a push towards more employee self-service capabilities by making all CSP spend and usage details available in the central IT portal powered by ServiceNow.
Earlier this year, Seattle-based Globys announced a series of capabilities that facilitate key business functions such as online shopping, care, invoice analysis and customer payments via ServiceNow. Later phases will further extend the capabilities to more than 75 business processes identified by Globys as part of its global B2B telecom portal research.
“An important step in the process to support employee self-service growth was to implement the right authorization framework when data is being transferred through multiple platforms,” says Jurriaan Roeland, Globys TEM director.
- ◦People
