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DTLA’s Emergence as a 24-Hour City

By Dennis Kaiser

The revitalization of Downtown Los Angeles (DTLA) is no secret. It would be hard to argue against it being one of the hottest markets in the country today. The amount of development and leasing activity, addition of new hip restaurants, new retail offerings and influx of people is remarkable. Yet, the resurgence wouldn’t have transpired without the vision and efforts of those who saw what the market could become.

One of those pioneering DTLA leaders is Avison Young’s Derrick Moore. He spoke at Connect Retail West on a panel entitled “24-Hour Cities: Transforming Neighborhoods & Changing Retail.” We asked Moore to share how DTLA arrived at the doorstep to becoming a 24-hour city in our latest 3 CRE Q&A.

Q: With the majority of your retail transactions occurring in DTLA, how is this market becoming a 24-hour city?

A: Downtown LA is witnessing a great renaissance and is an ideal example of a 24-hour city evolution. New residential, hospitality, office, and retail projects have increased their bandwidth significantly in all of this market’s business lines and districts. We are seeing exciting developments on the Figueroa corridor (Circa, Oceanwide, Hazens, Lightstone, among others); and many other residential mixed-use projects that are planned or under construction throughout DTLA.

Combine that with a long list of expanded cultural offerings, that include the Broad Museum and Art Galleries in the Arts District, and you have all the makings of a 24-hour city. The choices and improved offerings are making our city more desirable for live, work, and play. With those features and the technology and demands of a busy professional, all come together to create the perfect paring for transforming a prior “work-only place” into a 24-hour city.

Q: What is driving the trend toward 24-hour cities?

A: The way we live, work, and play has us on the go 24/7. Social media and the need for immediate “communication gratification” has everyone wired and constantly connected. In that same theme, we are also no longer relegated to brick and mortar store hours and can shop online 24/7. I believe we will continue to see retailers modify their offerings and access to goods and services in a manner that is reflective of this trend.

Q: Why is it important to provide the most innovative and convenient services today? Are retailers really keeping their doors open around the clock? 

A: Technology and innovation are the drivers to why consumers value and utilize certain products and services. Ride sharing grew out of a need for more choices in private/public transportation, and creating an effective and efficient means to transact that business. Technology is also allowing us to rate those businesses and service providers, and gain real-time comments from our peer groups and other consumers. Web-access has allowed retailers to keep their “virtual doors” open 24/7, as most have an online presence.

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For comments, questions or concerns, please contact Dennis Kaiser

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About Dennis Kaiser

Dennis Kaiser is Vice President of Public Relations and Communications for Connect Creative. Dennis is a communications leader with more than 40 years of experience including as a journalist and in corporate and agency marketing communications roles. He is responsible for Connect Creative’s agency client services and is involved in a range of initiatives ranging from public relations and content strategy, communications and message development, copywriting, media relations, social media and content marketing services. Prior to joining Connect Media in 2015, his most recent corporate communications roles involved leading a regional public relations effort across Southern California for CBRE, playing a key marketing role on JLL’s national retail team, and directing the global public relations effort at ValleyCrest (BrightView), the nation’s largest commercial landscape services company. He has worked on marketing communications assignments for such CRE companies as Blackstone/Equity Office, Carlyle, Caruso, Disney Resorts, GE Capital, Irvine Company, Hines, Howard Hughes Corp., Jeffries, Lennar, MGM, Marcus & Millichap, Prologis, Raleigh Studios, Simon, Starwood, Trammell Crow Company, Transamerica, UBS and Wynn Resorts. Dennis has also worked on communications and launch strategies for a number of consumer electronic, media and tech brands including SlingMedia, Channel Master, Deluxe Media Entertainment, BeIn Sports, EchoStar and Sprint. Dennis’s agency background included firms such as Off Madison Ave., Idea Hall and Macy + Associates. He has earned an outstanding reputation with organization leaders as a trusted advisor, strategic program implementer, consensus builder and exceptional collaborator. Dennis has developed and managed national communications programs for Fortune 500 companies to start-ups, both public and private. He’s successfully worked with journalists across the globe representing clients involved in major-breaking news stories, product launches, media tours, and company news announcements. Dennis has been involved in a host of charitable and community organizations including the American Cancer Society, Easter Seals, Boy Scouts, Chrysalis Foundation, Freedom For Life, HOLA, L.A.’s BEST, Reach Out and Read, Super Bowl Host Committee, and the Thunderbirds Charities.

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