Discover Opens Customer Care Center at Former Target in Chatham
Discover on Monday hosted the grand opening of its Chatham Customer Care Center and Shine Bright® Community Center on Chicago’s South Side. Formerly a big-box Target store, the 100,000-square-foot space was repositioned in partnership with DL3 Realty.
Joined by Mayor Lori Lightfoot, 6th Ward Ald. Roderick Sawyer and other elected officials and community leaders, Discover cut the ribbon on its new facility which includes a community center that is free for use by community-based organizations and other local entities. It also includes a technology hub providing current and prospective employees working at the Center access to a career path in technology.
The Center supports Lightfoot’s INVEST South/West community improvement initiative and offers job opportunities and economic development beyond Chatham to residents of neighborhoods including Greater Roseland, Auburn Gresham, South Shoreand South Chicago. Discover plans to offer additional customer care jobs that touch other INVEST South/West neighborhoods in coming years.
Paul Bubny serves as Senior Content Director for Connect Commercial Real Estate, a role to which he brings 13-plus years’ experience covering the commercial real estate industry and 30-plus years in business-to-business journalism. In this capacity, he oversees daily operations while also reporting on both local/regional markets and national trends, covering individual transactions across all property types, as well as delving into broader subject matter. He produces 15-20 daily news stories per day and works with the Connect team and clients to develop longer-form content, ranging from Q&As to thought-leadership pieces.
Prior to joining Connect, Paul was Managing Editor for both Real Estate Forum and GlobeSt.com at American Lawyer Media, where he oversaw operations at both publications while also producing daily news and feature-length articles. His tenure in B2B publishing stretches back into the print era, and he has served as Editor in Chief on four national trade publications.
Since 1999, Paul has volunteered as the newsletter editor of passenger rail advocacy groups (one national, one local).