Chicago & Midwest + South Side + Office | March 5, 2021

Discover Commits to Opening Customer Care Center at Former Target

Discover will open a 100,000-square-foot customer care center at a former Target store in the South Side’s Chatham neighborhood. Located at 86th Street and Cottage Grove, the center will provide nearly 1,000 full-time jobs to neighborhood and area residents.

“Discover and its employees are committed to helping people achieve brighter financial futures, which we can best achieve in Chicago by bringing jobs to the area and having direct and long-term involvement with the city,” said Roger Hochschild, CEO and president of Discover.

The payment service company is working with the Lightfoot administration on plans for the center and with DL3 Realty to reposition the former big-box retail facility. “Target Corporation sold the vacant site to us because they knew that we had the patience and resolve to responsibly hold this property until a community-focused redevelopment plan could be realized,” said Leon I. Walker, managing partner of DL3.

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About Paul Bubny

Paul Bubny serves as Senior Content Director for Connect Commercial Real Estate, a role to which he brings 13-plus years’ experience covering the commercial real estate industry and 30-plus years in business-to-business journalism. In this capacity, he oversees daily operations while also reporting on both local/regional markets and national trends, covering individual transactions across all property types, as well as delving into broader subject matter. He produces 15-20 daily news stories per day and works with the Connect team and clients to develop longer-form content, ranging from Q&As to thought-leadership pieces. Prior to joining Connect, Paul was Managing Editor for both Real Estate Forum and GlobeSt.com at American Lawyer Media, where he oversaw operations at both publications while also producing daily news and feature-length articles. His tenure in B2B publishing stretches back into the print era, and he has served as Editor in Chief on four national trade publications. Since 1999, Paul has volunteered as the newsletter editor of passenger rail advocacy groups (one national, one local).

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