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Connect LA Recap: Mixed-Use Environments Make Some Noise

By Dennis Kaiser

Connect Los Angeles brought together nearly 500 CRE leaders last week for an information-packed conference in DTLA. One of the most engaging discussions focused on the dynamic mixed-use environments where people work, live and play today.

Owners, investors and developers discussed how communities are being created in emerging neighborhoods, as well as what it takes to create residential, retail, and office atmospheres that are always abuzz.

Today, the cool new ‘breakout’ projects being developed face different challenges from even a few years ago. For starters, the land and construction costs have risen dramatically. Then, there’s a little thing called competition.

Essentially, the rising stars in the uber space of creating special spaces now have company. But for those who cut their teeth in going where others hadn’t and taking risks, the advice is clear- listen to those who use your space.

In fact, Rising Realty Partners’ Marc Gittleman says success has been achieved when they’ve “created something unique,” typically through “project differentiation that justifies the cost” of a project.

That often runs against the grain of convention and logic. Fifield Companies’ Steven Fifield says “cool places are emerging” in areas where it is “not difficult to develop.” He says the dearth of new projects in places such as Santa Monica are a result of restrictive development environments. He notes that of the 14 key LA submarkets, 10 of them are tough to assemble land for development. That’s why markets like DTLA are active and will continue to see more development of unique environments.

One of the innovators in finding and curating projects that pass muster with the Millennial generation is the Runyon Group’s Joseph Miller. And even he admits it is a “struggle to keep up with new, interesting and innovative” things. That’s one reason he says its smart to “focus on tenant quality” as a way to “drive rents,” when curating a distinctive tenant mix. “The success of tenants leads to increased rents,” he says.

But in an over-stimulated and dynamic market such as Los Angeles, that’s a tough order. One reason it is difficult to be heard above all the buzz, says Avison Young’s John Tronson, is “tenant fatigue.” That is common among Angelinos, so it is a good idea to create mixed-use projects with an array of disparate tenants, such as a vegan organic restaurant, upscale burger place and cross-fit training spot. When a project does so, it “appeals to a wide demographic” audience who seek variety and new experiences.

To achieve that perfect space requires grit and determination though. Gittleman says they relish complex deals, because it allows their expertise and skill set to come out. “We understand those kind of deals and can unlock the value. We look through a different lens.”

What many are seeing is a massive shift underway. People are gravitating to places that are engaging and relevant to them – but they may arrive in a different way than before. Parking companies felt this rather quickly when there were fewer cars filling lots as people began using ride hailing companies like Uber and Lyft. Bars and restaurants are also noticing increased revenues from alcohol sales.

Those who are attuned to those changes can adjust. Rising Realty took note of the reduced parking need and created an amenity around it for its tenants. They bought a fleet of electric scooters that’s now become so popular it is being requested as part of a lease.

At the same time, while mixing work with play, the concept of outdoor work spaces has kicked off and is the most common request tenants make today.

Greenberg Glusker’s Ken Fields says tenants are also pushing the envelope as they seek to create their work environments too. Some have even been negotiating “drone rights” into deals.

Another way multifamily developers must adjust is to accommodate the new online shopping habits of residents. It is common for orders to be placed during the day while someone is away at work. Fifield says that means residential properties need expanded delivery space, a package concierge and perhaps even a refrigerated storage area to accept that night’s dinner for a resident.

Technology has pushed into every nook and cranny of where people live, work and play. Owners can co-op space outside the building it may not even own. That might mean providing WiFi in a nearby park, as Rising Realty does at Pershing Square. Gittleman predicts those endeavors will open up communities even more and make them more valuable and attractive to people.

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About Dennis Kaiser

Dennis Kaiser is Vice President of Public Relations and Communications for Connect Creative. Dennis is a communications leader with more than 40 years of experience including as a journalist and in corporate and agency marketing communications roles. He is responsible for Connect Creative’s agency client services and is involved in a range of initiatives ranging from public relations and content strategy, communications and message development, copywriting, media relations, social media and content marketing services. Prior to joining Connect Media in 2015, his most recent corporate communications roles involved leading a regional public relations effort across Southern California for CBRE, playing a key marketing role on JLL’s national retail team, and directing the global public relations effort at ValleyCrest (BrightView), the nation’s largest commercial landscape services company. He has worked on marketing communications assignments for such CRE companies as Blackstone/Equity Office, Carlyle, Caruso, Disney Resorts, GE Capital, Irvine Company, Hines, Howard Hughes Corp., Jeffries, Lennar, MGM, Marcus & Millichap, Prologis, Raleigh Studios, Simon, Starwood, Trammell Crow Company, Transamerica, UBS and Wynn Resorts. Dennis has also worked on communications and launch strategies for a number of consumer electronic, media and tech brands including SlingMedia, Channel Master, Deluxe Media Entertainment, BeIn Sports, EchoStar and Sprint. Dennis’s agency background included firms such as Off Madison Ave., Idea Hall and Macy + Associates. He has earned an outstanding reputation with organization leaders as a trusted advisor, strategic program implementer, consensus builder and exceptional collaborator. Dennis has developed and managed national communications programs for Fortune 500 companies to start-ups, both public and private. He’s successfully worked with journalists across the globe representing clients involved in major-breaking news stories, product launches, media tours, and company news announcements. Dennis has been involved in a host of charitable and community organizations including the American Cancer Society, Easter Seals, Boy Scouts, Chrysalis Foundation, Freedom For Life, HOLA, L.A.’s BEST, Reach Out and Read, Super Bowl Host Committee, and the Thunderbirds Charities.

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