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Chicago Files Suit Against Grubhub and DoorDash, Seeks Restitution for Restaurants and Consumers

Alleging deceptive and unfair business practices, the City of Chicago has filed two lawsuits against meal delivery giants Grubhub and DoorDash. Reportedly they’re the first comprehensive law enforcement actions against meal delivery companies in the U.S. Separately, both companies called the charges “baseless.” 

The lawsuits assert claims under the Chicago Municipal Code for engaging in practices that harm restaurants and mislead consumers. They seek injunctive relief in the form of greater transparency and other key conduct modifications, restitution for restaurants and consumers, and civil penalties for violations of the law.  

“As we stared down a global pandemic that shuttered businesses and drove people indoors, the defendants’ meal delivery service apps became a primary way for people to feed themselves and their families, as well as support local restaurants,” said Mayor Lori Lightfoot. “It is deeply concerning and unfortunate that these companies broke the law during these incredibly difficult times.” 


Inside The Story

Mayor Lightfoot’s Office

About Paul Bubny

Paul Bubny serves as Senior Content Director for Connect Commercial Real Estate, a role to which he brings 13-plus years’ experience covering the commercial real estate industry and 30-plus years in business-to-business journalism. In this capacity, he oversees daily operations while also reporting on both local/regional markets and national trends, covering individual transactions across all property types, as well as delving into broader subject matter. He produces 15-20 daily news stories per day and works with the Connect team and clients to develop longer-form content, ranging from Q&As to thought-leadership pieces. Prior to joining Connect, Paul was Managing Editor for both Real Estate Forum and at American Lawyer Media, where he oversaw operations at both publications while also producing daily news and feature-length articles. His tenure in B2B publishing stretches back into the print era, and he has served as Editor in Chief on four national trade publications. Since 1999, Paul has volunteered as the newsletter editor of passenger rail advocacy groups (one national, one local).

  • ◦Policy/Gov't