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Chicago & Midwest  + Downtown  |  May 14, 2018
Paul Bubny
By: Paul Bubny

To Boost Ridership, CTA Should Work with Uber: Study

Public transit agencies should find ways to integrate with ride-sharing services for trips within Chicago, said DePaul University researchers. They found that convenience and comfort will divert passengers from public transit to Uber or Lyft.

“The Chicago Transit Authority can attract new riders by working with ride-sharing providers to allow consumers to mix different travel options,” said researcher Joseph Schwieterman. “Right now, they must choose one or the other, and many default to ride-sharing.”

The researchers recommended that the CTA:
* Integrate transit services and ride-sharing into the Ventra app and other online tools.
* Work with ride-sharing services to offer discounted rides to CTA bus and rail-transit stations when feeder bus service is unavailable, and during special events.
* Create pilot programs with Uber and Lyft for disabled passengers and those on medical-related trips.
* Establish “guaranteed ride home” programs, giving additional flexibility to commuters who avoid driving.


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About Paul Bubny

Paul Bubny serves as Senior Content Director for Connect Commercial Real Estate, a role to which he brings 16-plus years’ experience covering the commercial real estate industry and 30-plus years in business-to-business journalism. In this capacity, he oversees daily operations while also reporting on both local/regional markets and national trends, covering individual transactions across all property types, as well as delving into broader subject matter. He produces 7-10 daily news stories per day and works with the Connect team and clients to develop longer-form content, ranging from Q&As to thought-leadership pieces. Prior to joining Connect, Paul was Managing Editor for both Real Estate Forum and GlobeSt.com at American Lawyer Media, where he oversaw operations at both publications while also producing daily news and feature-length articles. His tenure in B2B publishing stretches back into the print era, and he has served as Editor in Chief on four national trade publications. Since 1999, Paul has volunteered as the newsletter editor of passenger rail advocacy groups (one national, one local).
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