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Chicago & Midwest  + North Side  + Retail  | 

Albertsons Pilots Automated Pickup Kiosk in South Loop

Albertsons Companies said Thursday that it’s the first American grocer to pilot an automated and contactless grocery PickUp kiosk. The kiosk, located at a Jewel-Osco store in Chicago’s South Loop, follows Albertson’s installation of PickUp lockers at several Jewel-Osco stores last October.

Customers who select the “Kiosk PickUp” option will be offered two-hour time slots during which to pick up their groceries. Manufactured by Estonia-based Cleveron, the kiosk at1224 S. Wabash Ave. in Chicago is currently fulfilling orders, and the company plans to install a second unit at a Bay Area Safeway in the near future.

“We are supercharging our digital and omnichannel offerings to serve customers however they want, whenever they want,” said Chris Rupp, EVP and chief customer & digital officer at Albertsons Cos. “This innovative and contactless PickUp kiosk makes it even easier for customers to shop with us in a way that is convenient for them.”


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About Paul Bubny

Paul Bubny serves as Senior Content Director for Connect Commercial Real Estate, a role to which he brings 13-plus years’ experience covering the commercial real estate industry and 30-plus years in business-to-business journalism. In this capacity, he oversees daily operations while also reporting on both local/regional markets and national trends, covering individual transactions across all property types, as well as delving into broader subject matter. He produces 15-20 daily news stories per day and works with the Connect team and clients to develop longer-form content, ranging from Q&As to thought-leadership pieces. Prior to joining Connect, Paul was Managing Editor for both Real Estate Forum and GlobeSt.com at American Lawyer Media, where he oversaw operations at both publications while also producing daily news and feature-length articles. His tenure in B2B publishing stretches back into the print era, and he has served as Editor in Chief on four national trade publications. Since 1999, Paul has volunteered as the newsletter editor of passenger rail advocacy groups (one national, one local).

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