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National  + Retail  | 

Q&A: What Does Amazon, Whole Foods Deal Mean for Retail CRE Sector?

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By Dennis Kaiser

Amazon’s blockbuster acquisition of Whole Foods sent shockwaves through the stock market, as well as the retail industry last week. While the proposed $13.7-billion deal is eye-popping, expansion by acquisition is hardly new, though the implications for those in the retail CRE sector are complex and will take time to better understand.

A CRE industry leader who has more insight than most on what the deal may mean is Cushman & Wakefield’s national eCommerce fulfillment practice leader, Ben Conwell. He joined the firm after directing North American real estate operations for Amazon. Conwell offers unique insights regarding the real estate impact of the acquisition that Amazon had explored last year, though elected not to move forward at the time.

Q: The timing of Amazon’s deal to acquire Whole Foods certainly robbed rival Walmart of bigger headlines on the day it announced its long speculated acquisition of Bonobos for (only) $310 million was finalized. What is behind the M&A activity?

A: Amazon’s acquisition of Whole Foods is the “biggest” example of the very active M&A deal flow in the online retail and logistics industry over last 24 months, about which we have previously reported. It will continue to be a significant factor in the space, as players expand brand reach, pursue exit events for select operators, and seek scale and economies in logistics.

Q: What does this acquisition do for Amazon?

A: This move gives Amazon an instant physical presence in hundreds of markets with excellent complementing demographics. And we can’t overlook one of the more intriguing indirect details: this gives Amazon a stake in Instacart—still one more opportunity for Amazon to learn from/leverage technologies and processes for last-mile delivery. Instacart surely didn’t see this coming when it expanded its relationship with Whole Foods 18 months ago. I find this both intriguing and ironic.

The addition of a suburban footprint is good for Amazon, but the real impact is with Amazon gaining a significant urban footprint with Whole Foods. This has an even more strategic value for Amazon.

Q: How might the deal play out across the various initiatives Amazon already had underway?

A: This is a tremendous shot in the arm for Amazon’s efforts to finally find a way to run its AmazonFresh and nascent retail store offerings profitably. Growing its offerings organically poses too many challenges for Amazon to get to meaningful scale in the grocery space; a significant acquisition such as this is necessary to (paraphrasing an early Bezos motto) get bigger fast.

There is also an intriguing overlap of customer profiles, with similar demographics. Whole Foods customers and Amazon base customers are similar; granted, Amazon customers are more likely to do their grocery shopping at organic, boutique retailers like Whole Foods than AmazonFresh.

Q: Why is it key for an online retailer to also have a physical presence?

A: Cushman & Wakefield has been saying for a long time now that the big breakthroughs in grocery logistics and delivery is and will continue to be primarily through existing retail store platform (which already has location, store infrastructure for freezer, cooler, labor etc.), rather than from huge distribution centers. This is perfect example of just that.

Although not perfect, the Whole Foods supply chain infrastructure is a hugely valuable asset. And nobody is better suited and capable of taking the existing Whole Food supply chain infrastructure and making it much more efficient than Amazon. The status quo is only the start here.

For comments, questions or concerns, please contact Dennis Kaiser

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About Dennis Kaiser

Dennis Kaiser is Vice President of Public Relations and Communications for Connect Creative. Dennis is a communications leader with more than 40 years of experience including as a journalist and in corporate and agency marketing communications roles. He is responsible for Connect Creative’s agency client services and is involved in a range of initiatives ranging from public relations and content strategy, communications and message development, copywriting, media relations, social media and content marketing services. Prior to joining Connect Media in 2015, his most recent corporate communications roles involved leading a regional public relations effort across Southern California for CBRE, playing a key marketing role on JLL’s national retail team, and directing the global public relations effort at ValleyCrest (BrightView), the nation’s largest commercial landscape services company. He has worked on marketing communications assignments for such CRE companies as Blackstone/Equity Office, Carlyle, Caruso, Disney Resorts, GE Capital, Irvine Company, Hines, Howard Hughes Corp., Jeffries, Lennar, MGM, Marcus & Millichap, Prologis, Raleigh Studios, Simon, Starwood, Trammell Crow Company, Transamerica, UBS and Wynn Resorts. Dennis has also worked on communications and launch strategies for a number of consumer electronic, media and tech brands including SlingMedia, Channel Master, Deluxe Media Entertainment, BeIn Sports, EchoStar and Sprint. Dennis’s agency background included firms such as Off Madison Ave., Idea Hall and Macy + Associates. He has earned an outstanding reputation with organization leaders as a trusted advisor, strategic program implementer, consensus builder and exceptional collaborator. Dennis has developed and managed national communications programs for Fortune 500 companies to start-ups, both public and private. He’s successfully worked with journalists across the globe representing clients involved in major-breaking news stories, product launches, media tours, and company news announcements. Dennis has been involved in a host of charitable and community organizations including the American Cancer Society, Easter Seals, Boy Scouts, Chrysalis Foundation, Freedom For Life, HOLA, L.A.’s BEST, Reach Out and Read, Super Bowl Host Committee, and the Thunderbirds Charities.

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