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Come for the Free Wi-Fi, Stay for Drinks: Coworking in Hotels

There’s a coworking facility in downtown Chicago that offers, among other amenities, private meeting areas, Wi-Fi and wireless printing. Pretty standard stuff. Except that this space also includes a bar and is located at Virgin Hotels Chicago.

The coworking area at this hip Chicago hostelry, the Virgin Commons Club, isn’t unique. JLL reports that a growing number of hotel properties are looking to get involved in the flexible space boom. They’re transforming underused spaces in communal areas or outdated business centers into modern coworking facilities.

“From a hotel standpoint, it could be a big opportunity,” says Lauro Ferroni, who directs capital markets research at JLL. “Coworking is in high demand, so any thoughtful attempts from hospitality operators to capture some of that demand are likely to be fruitful.”

It’s an initiative in tune with the times, and especially with the trend toward working remotely. “As more companies adopt flexible working policies and grown-on-the-road startups, and freelancers account for a larger proportion of the workforce, demand is growing for places that enable people to get their work done in a social setting and create a sense of community,” according to JLL.

While Virgin’s coworking space charges members a monthly fee, some hotel-based coworking facilities provide the service for free. The idea, says Ferroni, is to drive traffic to the hotel’s bar or coffee shops, and to help create brand awareness. A positive working experience in the lobby of a branded hotel in one city may encourage the user to book a stay at the chain’s outpost in another part of the world.

“There’s a natural confluence between coworking and hotels,” says Tom Carroll, head of EMEA corporate research at JLL. “The hospitality industry is all about providing high-quality service and amenities to create a good user experience – and that’s what today’s workforce is increasingly coming to expect from the spaces they work in, whether that’s a traditional office, a hotel lobby or a coworking outlet.”

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About Paul Bubny

Paul Bubny serves as Senior Content Director for Connect Commercial Real Estate, a role to which he brings 16-plus years’ experience covering the commercial real estate industry and 30-plus years in business-to-business journalism. In this capacity, he oversees daily operations while also reporting on both local/regional markets and national trends, covering individual transactions across all property types, as well as delving into broader subject matter. He produces 7-10 daily news stories per day and works with the Connect team and clients to develop longer-form content, ranging from Q&As to thought-leadership pieces. Prior to joining Connect, Paul was Managing Editor for both Real Estate Forum and GlobeSt.com at American Lawyer Media, where he oversaw operations at both publications while also producing daily news and feature-length articles. His tenure in B2B publishing stretches back into the print era, and he has served as Editor in Chief on four national trade publications. Since 1999, Paul has volunteered as the newsletter editor of passenger rail advocacy groups (one national, one local).

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