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National  + Retail  | 

21st Century Mall Survival Guide

Shopping malls and retailers are retrenching as a result of shifts in consumer preferences for experiences, and the emergence of online shopping. Many are finding and adopting innovative solutions to reinvent themselves for the 21st century.

A few of the more interesting changes include:

  • Department store conversions: Large spaces work well as fitness centers, churches, medical clinics and data centers
  • Food court changes: Revamped into clusters of higher-priced restaurants, good fit as gathering spaces for community groups or child daycare centers
  • Under-utilized atriums: Emerging as ideal venues for car shows or event spaces
  • Shop space: Redeveloped as apartments, art galleries, indoor farms, classrooms, and public libraries, DMV or government offices
  • Vast parking lots: adding light rail stations, residential and landscaped public spaces with walking paths and plazas for farmer’s markets and other events
  • Destination malls: adding experiential attractions such as movie theaters, bars, casinos, restaurants, rock climbing walls, laser tag, theme parks and roller coasters

For comments, questions or concerns, please contact Dennis Kaiser

Connect

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About Dennis Kaiser

Dennis Kaiser is Vice President of Public Relations and Communications for Connect Creative. Dennis is a communications leader with more than 40 years of experience including as a journalist and in corporate and agency marketing communications roles. He is responsible for Connect Creative’s agency client services and is involved in a range of initiatives ranging from public relations and content strategy, communications and message development, copywriting, media relations, social media and content marketing services. Prior to joining Connect Media in 2015, his most recent corporate communications roles involved leading a regional public relations effort across Southern California for CBRE, playing a key marketing role on JLL’s national retail team, and directing the global public relations effort at ValleyCrest (BrightView), the nation’s largest commercial landscape services company. He has worked on marketing communications assignments for such CRE companies as Blackstone/Equity Office, Carlyle, Caruso, Disney Resorts, GE Capital, Irvine Company, Hines, Howard Hughes Corp., Jeffries, Lennar, MGM, Marcus & Millichap, Prologis, Raleigh Studios, Simon, Starwood, Trammell Crow Company, Transamerica, UBS and Wynn Resorts. Dennis has also worked on communications and launch strategies for a number of consumer electronic, media and tech brands including SlingMedia, Channel Master, Deluxe Media Entertainment, BeIn Sports, EchoStar and Sprint. Dennis’s agency background included firms such as Off Madison Ave., Idea Hall and Macy + Associates. He has earned an outstanding reputation with organization leaders as a trusted advisor, strategic program implementer, consensus builder and exceptional collaborator. Dennis has developed and managed national communications programs for Fortune 500 companies to start-ups, both public and private. He’s successfully worked with journalists across the globe representing clients involved in major-breaking news stories, product launches, media tours, and company news announcements. Dennis has been involved in a host of charitable and community organizations including the American Cancer Society, Easter Seals, Boy Scouts, Chrysalis Foundation, Freedom For Life, HOLA, L.A.’s BEST, Reach Out and Read, Super Bowl Host Committee, and the Thunderbirds Charities.

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